Terms and Conditions

This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of www.srivignavellmatrimony.com (the "Website").

Please read the following terms and conditions very carefully as your use of the Website and associated SVVM Services (as defined below) is subject to your acceptance of and compliance with the following terms and conditions including the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").

ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS herein, SO PLEASE READ THE TERMS and conditions CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms and Conditions of use of website, You also accept and agree that you have read, understood and are bound by these Terms and conditions, regardless of how you/srivignavellmatrimony.com member subscribe to or use the srivignavellmatrimony.com Services. If you do not want to be bound by the Terms and Conditions, you must not use the Website or its Services.

In these Terms, references to "You" or "User" or "SSVVM member" shall mean the end user accessing the Website/srivignavellmatrimony.com services, its contents or using the srivignavellmatrimony.com Services offered. "SSVVM Services" means a collective reference to the SriVignavell Matrimony service provided by srivignavellmatrimony.com.

SriVignavell Matrimony [SVVM] acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of SVVM’s already registered users, for seeking prospective lawful matrimonial alliances for themselves. SVVM retail store may also be able to assist you to create your profile, however, you must have a valid/operational mobile phone number and an email id.

The profiles in the database of SVVM are classified broadly on the basis of language and region for the ease and convenience of its member / customer.

SVVM Members are provided with free/paid access for searching profiles from the database of SVVM, as per the partner preference set by you(on the Website) and you shortlist the prospective alliances yourself.

SVVM Membership is guided by the terms and conditions mentioned herein below. By using or accessing the SVVMServices, you agree to be bound by all the terms and conditions ("Agreement"):

SVVM do not authenticate any information of any profile and hence you as a user need to verify the credentials and information provided by other users.

SVVM Membership and rights of admission is reserved solely for :

I. 18 years or above (if you are a woman) or 21 years or above (if you are a man);

II. Legally competent to marry as per the law applicable to you, and

III. Not prohibited or prevented by any applicable law for the time being in force from entering into a valid marriage.

A. We expect that you would complete the online registration process with fairness and honesty while furnishing your personal informations to SVVM. You would appreciate that efficient and effective match making through our automated system depend upon yourself furnishing true, accurate, current, complete information and photos etc. We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites or repeating your details in another fields, after filling them once in the relevant fields or others photographs. You further undertake that you alone shall be responsible or liable for any information provided to SVVM. In order to serve you better if SVVM requires additional details you agree to provide it. SVVM shall reproduce the registered member details on "as is as available" basis to other registered members, and SVVM members shall be solely liable for the information given by such SVVM member. You may also give a missed call to any of our retail outlets phone number for us to call you back and assist you in getting your profile registered on our website. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites as part of our advertisements, basis which you may receive call from our Customer Service Center and assist you in getting your profile registered on our website. SVVM may also reproduce your profile information in other consortium of websites owned by MCL to provide better prospects to you.

B. If at any point of time SVVM comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete then SVVM shall have full right to suspend or terminate (without any notice) your SVVM membership and forfeit any amount paid by you towards SVVM membership fee and refuse to provide SVVM service to you thereafter.

C. SVVM Membership is restricted strictly to the registered SVVM individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of SVVM and nor use the SVVM Service or SVVM members data for any commercial purpose, and SVVM reserves its right to initiate appropriate legal action for breach of these obligation.

A. SVVM Registrations will be happened through Online / Offline. You would appreciate that efficient and effective match making by SVVM (as part of SVVM services) depend upon yourself furnishing true, accurate, current and complete information, photo(s) etc.You further undertake that you alone shall be responsible or liable for any information provided to SVVM by you.

B. If at any point of time SVVM comes to know or has reasons to believe that any information provided by you for registration or otherwise is found to be untrue, inaccurate, or incomplete then SVVM shall have full right to suspend or terminate your membership and forfeit the amount paid by you towards SVVM membership fee and refuse to SVVM service to such SVVM member thereafter without any notice.

Tenure of the SVVM service shall dependent upon the package offered by SVVM or for any tenure which may be introduced from time to time by SVVM and chosen by you after appropriate payment.

A. SVVM is an endeavor to help you find your dream life partner (prospect) through of process of automated searching, shortlisting and contacting prospects amongst our registered members.

B. SVVM reproduces your details once you register on our website on "as is as available" basis and also share your profile with other registered SVVM members within our consortium of website(s).

C. SVVM's obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance from third party / persons from amongst the other registered members of the Website. You agree that the system generated search results of SVVM are only of the profiles registered members on Website.

D. SVVM's automated system offers match making profiles between its registered members based on the partner preference set by each such SVVM member.

E. The search conducted by any SVVM member and the results thereof are automatically generated, and based on the partner preference set by you. In the event SVVM member changes their partner preference on the Website, then the automated system generated prospect results of the Website may also undergo corresponding change.

F. SVVM cannot guarantee or assume responsibility for any specific results from the use of the data available from the SVVM service or from the consortium of websites/portal's of MCL.

G. The SVVM members agrees and understands that SVVM may also allow third parties to provide SVVM members services on the website like horoscope matching etc., and SVVM may also collect the payment for such third party services to you.

H. SVVM shall safeguard sensitive user information using authentication mechanisms, access controls and encryption techniques.

I. SVVM cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the SVVM servers

A. To protect the broader interest of the registered SVVM member and increase the efficiency, SVVM members ensure to keep their username and password safe and confidential for using the SVVM services.

B. Any additional information / data required by SVVM for using the SVVM services shall be provided by the SVVM Member, as and when so sought by SVVM.

C. In case partner preference is modified by SVVM member, then the automated system generated prospect search results in website may also undergone corresponding changes.

D. SVVM members are requested to exercise due care and caution while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. SVVM shall not be liable for short coming due to any misrepresentations made by any of its SVVM members.

E. SVVM Members are expected to verify the credentials of the prospect such as family status, marital status, educational qualifications, financial status, occupation, character, health status, etc.

F. To get better search results, SVVM Members are expected to provide latest photograph which should not be more than 3 months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions and SVVM shall retain their right under clause 2 (b) of this terms and conditions.

G. SVVM members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non - disclosure at the time of enrollment shall be treated as violation of the terms and conditions and SVVM shall retain their right under clause 2 (b) of this terms and conditions.

H. SVVM Members are expected to refrain from :

i. Entering into any financial transactions with prospects.

ii. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.

iii. Entering into physical relationship with any prospect before marriage.

iv. violating any law for the time being in force.

v. From mentioning details of other matrimonial services while sending personalized messages.

J. SVVM Members are expected to be cautious of prospects who ask for favours, money etc or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don’t involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.

K. The SVVM members agrees that for getting effective search results of prospects on Website you will regularly log in to the profile maintained in the Website and send expression of interest which is an automated messages to prospects as a free SVVM member, and in the event you have availed paid SVVM package, you can send personalized messages to prospects to show your expression of interest/replies. SVVM member also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.

L. You also agree that while accessing / using the Website, you will be guided by the terms and conditions of the Website including but not limited to the use of feature of website like chat instantly with prospect, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.

M. SVVM member shall not assign or transfer your SVVM membership to any other person or entity, and such an act shall be treated as violation of terms and conditions and SVVM shall retain their right under clause 2 (b) of this terms and conditions.

N. If the SVVM Member fails to inform SVVM, about any chage in the particulars furnished by SVVM member to other SVVM member, then the SVVM membership may be suspended by SVVM at its sole discretion

O. SVVM Members agree to use secure devices, software and networks for accessing the SVVM services.

P. SVVM Members shall not probe, scan or test the vulnerabilities of the SVVM Website or any network connected to the Website nor breach the security measures instituted by SVVM.

i. You and the prospect are both registered SVVM members and are bound by these terms and condition.

ii. SVVM is not a broker or the agent of any SVVM member, and SVVM does not partake in the exchange of any kind of discussion between the SVVM members and prospects or the results of their discussion.

iii. SVVM Member's are solely responsible for the communications (through any medium) with prospect or vice versa. SVVM expressly disclaims any responsibility or liability for any transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any SVVM members inter se via e-mail, chat, interaction or any other medium of communication between SVVM members either using website or otherwise.

iv. SVVM has no obligation, to monitor any such disputes arising between the SVVM members, and SVVM shall not be party to any such dispute/litigation etc.

A. Your access to and use of the SVVM Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE SVVMSERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, SVVM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SVVM does not warrant that the Website, its servers, or e-mail sent from SVVM are free of viruses or other harmful components. SVVM will not be liable for any damages of any kind arising from the use of this SVVM Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

B. SVVM does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our Website and using SVVM services (both paid and free).

C. You agree to provide us with your Permanent Account Number / Form 60/61 of the Income Tax Act, 1961 and rules thereunder in the event you choose any paid package of MCL, the value of such paid package being Rs.2,00,000/- [Rupees Two Lakh Only] and above from MCL.

D. Notwithstanding anything contrary contained anywhere, under no circumstances, SVVM shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:

i. any act or omission done by SVVM/MCL/payment gateway/alliance partner etc.;

ii. any untrue or incorrect information submitted by you or on your behalf;

iii. any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from SVVM);

iv. any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf;

v. any cybercrime attempted or committed by anyone and

vi. any incident of force-majeure or 'act of god'.

vii. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.

viii. Any link to the social media provided through Trust Badge. You also understand and agree that SVVM is not counterchecking or authenticating the veracity of the data/photocopies of documents provided by any SVVM member while giving Trust Badge. SVVM Members are expected to counter check the veracity of the documents submitted by the prospects while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. SVVM do not claim the authenticity or ownership of the home or office address scheduled for an appointment as being the member’s actual or legal place of residence or employment respectively. SVVM Members are requested to exercise due care and caution while shortlisting the prospect and satisfy themselves before making a choice of your match through adequate efforts, initiatives and due diligence. SVVM will not be liable for any damages of any kind arising from the use of this Website including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

ix. Using/availing of third party services namely horoscope matching services etc. and for paying them through the Website.

x. SVVM shall not be liable for the outcome of during any interaction in a meeting, call, sms, chat, email or social media posts at any point of time

xi. Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming or any combination of the above.

D. You expressly agree that your use of this Website is at your sole risk.

A. Unless otherwise provided in these Terms and Conditions, SVVM membership may be terminated by SVVM / you without assigning any reasons by serving 7 days written notice on the other, all amount paid till date by you to SVVMshall be forfeited.

B. Upon termination / suspension of SVVM membership, your right to use or access the SVVM Website SVVM services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the SVVM Services shall not relieve you of any obligations arising or accruing prior to such termination.

A. Payment made by cash / cheque / Net Banking / Debit / Credit Card would be in accordance with the prevailing RBI guidelines. Activation of paid SVVM service shall be subject to realization of the said payment. In case of dishonor of Cheque/demand draft; you shall be liable to pay applicable bank’s cheque/DD bouncing charges. Further SVVM service to your account will be deactivated / suspended until you settle the value of the payment and applicable bank charges in cash.

B. SVVM uses third party payment gateways for collection of credit/debit card or other payment instruments. In case of payment gateway failure the same would be communicated to the SVVM member by the payment gateway provider. SVVM shall not be responsible for Extra currency/conversion charges/deductions/error issues from payment gateway. In the case of failed online transactions, which result in no services, SVVM offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts through the payment gateway.

C. You agree to provide us with your Permanent Account Number / Form 60/61 of the Income Tax Act, 1961 and rules thereunder in the event you choose any paid package of MCL, the value of such paid package being Rs.2,00,000/- [Rupees Two Lakh Only] and above from MCL.

If you choose to terminate your membership, the MEMBERSHIP FEES ARE NOT REFUNDABLE under any circumstances. Your membership in the srivignavellmatrimony.com is for yourself for personal use. You may not authorize others to use your membership and you may not assign or transfer your account to any other person or entity.

The payments made by SVVM member to SVVM by way of registration / membership / renewal fee / are treated as non-refundable. Payment once made for SVVM services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.